Who We Are

Garner Forensics operates the website at garnerforensics.com and provides forensic engineering investigation, technical review, reporting, and expert support services.

Information We Collect

Garner Forensics may collect information that visitors voluntarily provide through website inquiries, general contact forms, assignment review or intake submissions, email communications, and related correspondence.

This information may include name, company, role in the assignment or claim, email address, phone number, site or property location, assignment description, system or equipment involved, deadlines, uploaded or attached documents, photographs, reports, repair records, claim documents, correspondence, and other materials submitted for review.

How We Use Information

Information may be used to review inquiries, evaluate assignment suitability, identify conflicts, understand scope, communicate about next steps, maintain business records, support quality and administrative processes, and manage authorized engagements.

Garner Forensics does not use submitted information to provide engineering opinions unless and until an engagement has been accepted in writing and scope has been authorized.

Assignment Review and Submitted Materials

Assignment-review submissions and submitted materials may include sensitive technical, legal, insurance, property, or business information. Garner Forensics treats submitted materials with professional care and uses them for review, conflict checks, scope evaluation, communication, recordkeeping, and authorized work when applicable.

Please submit only information and materials that you are authorized to provide. If evidence preservation, confidentiality, litigation, privilege, or subrogation concerns exist, consult the appropriate responsible party before submitting materials.

Inquiry Logging and Communications

Garner Forensics may log inquiries, contact information, communication history, case-review status, and follow-up needs in internal business systems, including customer relationship management tools, for business development, administrative tracking, quality review, and recordkeeping purposes.

Some inquiries may be classified as potential leads, follow-up items, or case-review matters. Not every inquiry becomes a client matter or accepted engagement.

Cookies and Analytics

The website may use basic WordPress, session, security, or administrative cookies needed for site operation, login, spam prevention, or security functions. Additional analytics, advertising, or tracking tools should not be represented as active unless they are confirmed and configured.

If analytics, cookie notices, or additional tracking tools are implemented before launch, this policy should be updated to identify them accurately.

File Uploads and Attachments

If file uploads or attachments are enabled, submitted files may be used to evaluate scope, conflicts, technical issues, available evidence, and assignment suitability. File handling, storage, notification routing, and retention practices should match the approved intake architecture before public launch.

Garner Forensics does not promise that website transmission or file handling is risk-free. Avoid submitting information that should not be transmitted through the website or email.

How Information May Be Shared

Information may be shared only as reasonably necessary for business operations, authorized engineering work, conflict review, administrative support, legal or regulatory obligations, service providers supporting website or business systems, or with qualified independent laboratories, testing providers, specialty contractors, or technical service providers when authorized and appropriate to the scope.

Garner Forensics does not sell submitted case materials.

Data Retention

Garner Forensics may retain inquiry and intake information for business, legal, administrative, quality, conflict-checking, and recordkeeping purposes. Retention periods may vary depending on the type of information, whether an engagement is accepted, professional obligations, legal requirements, and operational needs.

Security and Confidentiality

Garner Forensics uses professional care when handling submitted information and materials. However, no website, email, file upload, or electronic storage method can be guaranteed to be completely secure.

Submitted materials are handled with discretion and used for the purposes described in this policy, subject to applicable obligations, authorized scope, and practical limitations.

Once an assignment is formally accepted, confidentiality and information-handling obligations may also be governed by the applicable engagement agreement, authorization, or other written terms.

No Engineer-Client Relationship Created by Submission

Submitting information through the website, contacting Garner Forensics, or submitting an assignment-review request does not create an engineer-client relationship, authorize work, guarantee acceptance, create a duty to provide engineering opinions, provide legal advice, or determine insurance coverage.

Engagement begins only after conflict review, written acceptance, and authorization of scope.

Your Choices and Contact Information

You may contact Garner Forensics to ask privacy-related questions or request review of information you submitted. Privacy inquiries may be sent to: dgarner@garnerforensics.com.

Updates to This Policy

This policy may be updated as website features, intake workflows, analytics tools, CRM workflows, file handling practices, or business operations change. The effective date should be updated when material revisions are made.